JOB DESCRIPTION Service & Advanced Repairs Engineer
AGM Service Department About the role In your role as Service & Advanced Repairs Engineer you will provide all aspects of on-site servicing, repairs and installation works covering domestic and commercial contracts throughout the UK. On call duty and standby will be required on a rotary basis to allow for 24/7 service cover. Line Manager: Service Manager Direct Reports: None In this role your key responsibilities will include:
• Understand and adhere to all aspects of Health and Safety, Risk Assessments and Method Statements
• Maintaining accurate data using a mobile device (customer, asset & contract information)
• Carrying out site surveys and providing relevant information to the office
• Actively be aware of opportunities to promote AGM Services
• Perform Servicing and Commissioning of pumps and pressurised systems
• Perform advanced fault finding and repairs of pumps and pressurised systems
• Assist with on-site installation of pumps and pressurised systems
• Complete and submit all required paperwork
• Communicate with the customer to ensure satisfaction and implement any necessary
• Provide accurate information to the relevant department or Manager
• Provide training and guidance to colleagues Essential qualifications, experience and skills required:
• Servicing and Commissioning of pumps and pressurised systems
• Advanced fault finding and minor repairs of pumps and pressurised systems
• Knowledge of pumps and pressurised systems
• UK Driving Licence
• Organised and self-motivated
• Attention to detail
• Customer focused
• A pleasant and friendly ‘can do’ attitude
• Health and Safety training required for the role
• Good time keeping
• Be flexible and adaptable
Knowledge and skills to develop:
• Further Health and Safety training required for the role
• Further product training as required
• Installations of pumps and pressurised systems
The Company’s Code of Conduct Policy PRP-1.2 forms an integral part of this job description. To confirm your understanding and acceptance of this job description, please sign and date below. Name: Date: Signature: